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Evacuation puncture of the pleural space / Thoracocentesis

Frequently Asked Questions

Do we need to schedule an appointment  for examination, diagnostics, or lab tests?

To receive appropriate medical care, we recommend scheduling an appointment in advance for all types of examinations and diagnostic procedures.
We understand that emergencies can arise unexpectedly, which is why we have made it possible for our patients to visit our Emergency Department without prior notice. The Emergency Department operates 24 hours a day, 7 days a week, providing prompt and expert assistance aimed at identifying, monitoring, and initiating treatment for patients with life-threatening injuries and illnesses.
 

When and how can we schedule an appointment for a doctor's examination?

We offer several convenient options for scheduling your appointment according to your preferences:

  • By calling our toll-free contact center at 0800 222 55:
    • Our friendly contact center team is available to assist you with scheduling.
  • For international bookings, you can use the number: +387 33 555 200
  • By visiting the hospital in person at the info desk:
    • If you prefer a personal approach, our reception staff is available to schedule your appointment during hospital working hours.
  • Via our website www.asabolnica.ba

Two options:

  • Use the highlighted form labeled: "Send Inquiry" to book your appointment.
  • Click on the Viber icon displayed on the contact form to schedule via Viber messages.
  • Via Viber on ASA Bolnica business channel:
    • Simply send a message through Viber on ASA Bolnica business channel with your desired appointment date.
       
What is the procedure for canceling or rescheduling an appointment?

We understand that life circumstances can change, and we are flexible when it comes to canceling or rescheduling appointments.

Here are a few ways to do so:

  • By calling our toll-free contact center at 0800 222 55:
    • Our friendly contact center team is available to assist you with rescheduling.
  • For international calls, you can use the number: +387 33 555 200.
  • By visiting the hospital in person at the info desk:
    • If you prefer a personal approach, our reception staff is available to help you reschedule during hospital working hours.
  • Via our website www.asabolnica.ba

Two options:

  • Use the highlighted form labeled: "Send Inquiry" to book your appointment.
  • Click on the Viber icon displayed on the contact form to schedule via Viber messages.
  • Via Viber on ASA Bolnica business channel:
    • Simply send a message through Viber on ASA Bolnica business channel with your desired appointment date.
Can I receive treatment using my health insurance card?

Currently our hospital is unable to provide services through health insurance card. However, we are actively working to ensure access to ASA Bolnica healthcare services for patients with mandatory health insurance.

We are in the process of negotiating with Health Insurance Institutes to reach an agreement that will allow you to utilize certain services at our hospital. Once an official agreement is established, ASA Bolnica will inform the public and our patients about the new options available.

Cantonal health funds in Bosnia and Herzegovina cover diagnostic and treatment costs at private healthcare institutions to varying degrees, in accordance with their internal rules and procedures. We encourage you to check with your Health Insurance Institute to find out if your treatment will be reimbursed and to what extent.

Do you have parking?

Yes, our hospital has a parking area located on the -2 level of the hospital building. We are pleased to inform you that parking is free for all our patients and can be used during your stay at ASA Bolnica

Evacuation puncture of the pleural space / Thoracocentesis

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