Our mission

We improve the health and quality of life of patients by providing them with affordable health services of the highest quality, efficiency and safety, taking care of their needs as if they were members of our family.

Our vision

With its focus on patient experience and the best health outcomes, as well as its total commitment to quality and safety, top-quality staff expertise, as well as technological equipment, ASA Hospital has become a model of success and excellence in the health sector of both Bosnia and Herzegovina and the surrounding region.


The health and satisfaction of our patients is, and will always be, our first priority. Our high standard and professional ethics dictate that we never jeopardize a patient’s interest for any other interest.

Responsibility and respect

As employees of ASA Hospital, we will behave responsibly:

  • Towards patients and their families
  • Towards each other and the institution where we work
  • Towards nature and the society in which we live and operate
  • Towards the founders of ASA Hospital
  • We will always respect all people, regardless of their beliefs, attitudes, needs and contributions.

Empathetic approach

We will listen to all the concerns and fears of our patients, as well as their families and, with infinite compassion and understanding of their needs, we will be an ally to solve any health problem they may encounter.

Integrity and ethics

We always act openly and honestly; we always adhere to medical and business ethics in our work.

Commitment to quality and safety

We work daily to continuously improve quality and safety in all areas of our work so that all our services are maintained at the highest level of quality and safety.

Modernity and innovation

We constantly improve our knowledge, skills, methods in accordance with the most up-to-date and reliable scientific knowledge, we seek and appreciate innovative solutions that contribute to a higher level of quality, safety and efficiency of the services we provide and the processes we perform in our hospital.