Sharing Best Practices – First Official Visit to Istanbul

Turkish Hospitals have long been praised for their Patient Care and Patient Experience services. Having in mind that ASA Hospital is a Patient-Centric hospital it was only logical to make an official visit to one of the best Hospitals in Istanbul.

Our Collegeus Alisa Alibegovic, Project Manager Patient Affairs and Adnan Bilic, Project Manager Quality and Safety made first official visit to Koc Univeristy Hospital, Memorial Hospital and Orthopaedics Children’s Academy where they had a pleasant discussion about possible cooperation with one of the best Orthopedic Pediatric Surgeons Prof. dr. Muharrem İnan.

Patient Experience was recognized as a rather important segment of overall medical services that are provided in the entire Patient Journey, and sharing their Know-How was tremendously valuable for our future endeavors.

Meeting with Quality Managers from respective hospitals, which are JCI accredited, has opened new perspectives and possible future challenges in acquiring JCI accreditation for ASA Hospital. Sharing experience in this field was of immense importance.